How do
ATMs work?
Automated Teller Machines
(ATMs)
The Host Processor
The ATM communicates through a host
processor. This is where all the various ATM networks become
available to the ATM user, such as: Visa, MasterCard, Cirrus,
American Express, Plus, NYCE, Pulse, Maetro, Star, Discover, AFFN,
and Quest.
The host processor can support either
leased line or dial-up ATMs. Leased line machines connect directly
to the host processor through a four-wire, point-to point, dedicated
telephone line. Dial-up ATMs connect to the host processor through a
normal phone line using a modem and a toll free number.
Dial-up ATMs are preferred for retail
merchant locations where cost is a greater factor. The initial cost
for a dial-up ATM is less than half that for a leased line ATM.
Dial-up ATMs with touch tone capability is recommended for
merchants. The monthly costs for dial-up ATMs are much cheaper than
a leased line.
The ATM
An ATM has two input devices. One is a
card reader and the other is a keypad. The card reader captures the
account information that is stored on the magnetic strip of the
ATM/debit or credit card. The processor uses this information to
route transaction information to the cardholder’s bank. The customer
enters the information on the keypad and uses a personal
identification number (PIN) for verification by the bank.
Dial-up ATMs commonly use a monochrome
or Color LCD display screen to prompt the customer through each step
of the transaction. There is a receipt printer that provides the
cardholder with a receipt of the transaction, and a cash dispensing
mechanism that dispenses the money to the customer. The cash
dispensing mechanism has an electric eye that counts each bill as it
exits the dispenser mechanism. The bill count and all information
pertaining to a transaction are recorded in a journal in the
ATM.
Settlement Funds
The ATM will forward the transaction
information to the host processor. This information is then
forwarded to the bank or institution that issued the card. If the
cardholder is requesting cash, the host processor initiates an
electronic funds transfer to take place from the customer’s checking
account to the host processor’s account. The processor will then
send an approval code to the ATM authorizing the machine to dispense
the cash. The processor then transfers the cardholder’s funds into
the merchant’s bank account, usually the next business day. The
merchant is reimbursed for all funds dispensed by the
ATM.
